Mmockmbie Credit Union: Best service provider in microfinance sector.

Already among one of Cameroon’s leading microfinance institutions, MmoCCUL, has through a robust growth roadmap, outlined by its Board of Directors and dynamic management team over the years, remained innovative, and easing transactions and taking services closer to its members. 

It was undisputably on this score that the microfinance financial institution, with a steadfast mission to drive economic prosperity for all its customers, was again on the podium of honour, to receive yet another prestigious recognition, recently. 

MmoCCUL was recognised by the Cameroon English Language Newspaper Publishers' Association, CENPA. This was during the second edition of the association’s award ceremony. The ceremony took place at the Mountain Hotel in Buea, on July 5, 2025. 

During the ceremony, Mmockmbie Cooperative Credit Union was declared winner of the 2024 Best Service Provider Credit Union Award. 

The President of CENPA, Kristian Ngah Christian, said the award initiative recognises individuals and institutions that have, through extraordinary ways, gone the extra mile to serve Cameroon and Cameroonians. 

The Chairperson of the Board of Directors of MmoCCUL, George Changeh, the General Manager of MmoCCUL, Ngezem Fortsomo Skyly, and other staff received the award during the heavily attended ceremony.

CENPA jury on why MmoCCUL was distinguished 

Explaining why MmoCCUL was recognised, the President of CENPA Award Jury, Christopher Tambe Tiku, detailed that the credit union was singled out among many other financial institutions: “For offering speedy and reliable services to its ever-growing members and for easing access to loans at affordable rates”. 

Tambe Tiku said the recognitions are not like those offered by government, where “people apply and follow up to be given medals”.

The renowned human rights activist said the CENPA award is a genuine assessment, made by Cameroonians, drawn from all walks of life, who monitor the daily activities of laureates and the way they conduct themselves.

Tambe Tiku told winners of the CENPA award to be proud of themselves, “because some members of the jury outrightly rejected some names with evidences on the ground”.

The Secretary of the Award Jury was human rights lawyer, Barrister Nkongho Felix Agbor Balla.

Award special to MmoCCUL

The Chairperson of the Board of Directors of MmoCCUL, George Changeh, told reporters that the recognition from CENPA is special, as it touches on service delivery, which the credit union holds jealously.

“The award we have received accompanies others we have received in the past. This is, however, special because it talks of best in service delivery, which is a pointer to the fact that we are service-friendly,” Changeh boasted.

He dedicated the award to MmoCCUL members across the globe, whom he said are the driving force behind the credit union's rapid growth. 

Changeh said the award, which comes to add to many others that the credit union has won, is a testament to the commitment of management and efforts of staff of MmoCCUL to offer best quality services to customers. 

MmoCCUL GM hails personnel 

On his part, the General Manager of Mmockmbie Credit Union, Ngezem Fortsomo Skyly, did not hide his joy after the credit union was recognised. 

Ngezem said the Best Service Provider Credit Union Award lends credence to the hard work put in by all his collaborators to position the credit union among the leaders in the country in terms of service delivery. 

“I want to dedicate this award to our young and dynamic staff, who have been materialising the vision of the credit union,” the General Manager said. 

Ngezem said the award is the fruit of the quality inhouse training that have been offered to staff in order for them to adapt to the changes in the microfinance sector and offer just the best of services to all customers. 

Imminent completion of Yaounde Head Office

Ngezem used the opportunity to announce that works are ongoing at the ultramodern head office of MmoCCUL in the Damas neighbourhood in Yaounde. 

He revealed that early next year, the Damas Head Office will go operational and will host a new branch plus other centralised work for the entire financial institution.

“I want to inform the public that in the month of January, 2026, our Damas Head Office in Yaounde, will go operational,” he disclosed. 

Counts other strides, announces others 

He said aside the Head Office construction, the credit union has recorded many other achievements, since going operational in 2016. 

Ngezem cited the operationalisation of the credit union’s mobile app, low interest on loans of 1.2% and high interest on savings of 5%.

Aside these, he said the credit union plans to do more for the benefit of its ever-growing members. He said moves are also underway to better the living conditions of workers and increase their salary. 

Members to enjoy 5% interest on savings 

Worth recalling is the fact that one of the highpoints of MmoCCUL's Annual General Assembly, AGM, that took place in Bafoussam, in January 26, 2025, was the resolve to raise interest on savings for its growing membership to five percent.

MmoCCUL’s increase on interest on savings, management explained, was in keeping with an announcement it made earlier in January 2024. 

Per the declaration of the General Manager at the AGM, the balance sheet of the microfinance institution had moved from over three billion FCFA to five billion FCFA as at the close of 2024. 

Ngezem said turnover also grew from 412 million FCFA as at the close of 2023, to 613 million FCFA as at December 31, 2024.

To sustain its growth momentum and keep pace with the demands of its clientele, Ngezem said MmoCCUL was strategising to do better in 2025.

He stated that MmoCCUL was going to expand the use of its mobile application, to ensure that very member from the comfort of his/her home can carry out transactions.

It celebrated the reopening of its branch in Mmbockmbie, Alou Subdivision, Lebialem Division of the South West Region and the opening of the Bertoua Branch in the East Region. 

He had also said MmoCCUL will work to further satisfy members’ benefits from projects such as those under the Cocoa and Coffee Development Fund, FODDEC, among others.

Terming 2025 as “a year of so many innovations”, the General Manager had said aside the restructuring of the Douala Village Branch, the dream of the credit union is to implant itself in all the 10 Regions of the country.

New options to boost international money transfer

To ease financial transactions of especially those in the Diaspora, Ngezem disclosed that in addition to Western Union and MoneyGram, Ria services have been introduced at MmoCCUL. He said the goal is to ease engagements of members within the country and across the world.

The credit union, he had stated, today boasts of visa card services to enable customers carry out transactions anywhere in the world. Ngezem also stated that an Automated Teller Machine, ATM, will be installed in MmoCCUL’s Dschang branch.

From humble beginnings…

From its little beginnings, with just 14 members at its launch at the market square of Mmockmbie, Alou Subdivision, Lebialem Division of the South West Region in 2016, MmoCCUL has grown to be a veritable microfinance powerhouse, not only in Cameroon but in the entire CEMAC Subregion. 

It has branches in Yaounde, Bafoussam, Village and Bonaberi in neighbourhoods in Douala, Bamenda, Kumba, Buea and Bertoua.

This article was first published in The Guardian Post Edition No:3520 of Friday August 01, 2025